Terms of Use

These Terms of Use govern your access to and use of the Nobèlia website. By using this website, you agree to these terms. If you do not agree with them, please do not use the website.

1. About Nobèlia

Nobèlia provides consulting, service-experience auditing, corporate training, certification and advisory services focused on premium customer service and behavioral excellence. Information on this website is provided for general informational purposes and does not by itself create a consulting or contractual relationship.

2. Website use

You may use this website for lawful personal or professional purposes. You must not misuse the website, interfere with its operation, attempt unauthorized access, introduce malicious code, or use its content in a manner that infringes the rights of Nobèlia or others.

3. Discovery calls and enquiries

Submitting a contact form, booking request or discovery-call request does not guarantee acceptance of an engagement or create a binding agreement. Any professional engagement with Nobèlia will be subject to the scope, fees, timing and other terms agreed separately between the parties.

4. Applications

Submitting an application to join Nobèlia's network or team does not constitute an offer of employment, engagement or project work. Nobèlia may review applications according to its current and future business needs.

5. Intellectual property

Unless otherwise stated, the website, its design, written content, brand elements, training concepts and other materials are owned by or licensed to Nobèlia and are protected by applicable intellectual-property laws.

C.A.L.M.™ is a proprietary framework of Nobèlia LLC. Nothing on this website grants permission to reproduce, teach, distribute, adapt, commercialize or represent the C.A.L.M.™ Framework or Nobèlia materials without prior written authorization.

6. Accuracy and availability

We aim to keep website information accurate and current, but we do not guarantee that all information will always be complete, error-free or continuously available. We may change, suspend or update website content and services without prior notice.

7. Third-party links

The website may contain links to external platforms such as LinkedIn or Instagram. Those services are operated independently, and their own terms and privacy practices apply when you visit them.

8. Privacy

Your use of the website is also subject to our Privacy Policy. Nobèlia does not share personal information with third parties without the user's consent, except where disclosure is required by applicable law or where processing by a service provider is necessary to deliver a service requested by the user and is subject to appropriate safeguards.

9. Limitation of liability

To the extent permitted by applicable law, Nobèlia is not liable for indirect, incidental or consequential loss arising solely from use of, or inability to use, this website. Nothing in these Terms excludes liability that cannot legally be excluded.

10. Changes to these terms

We may revise these Terms of Use from time to time. The current version will be published on this page with its latest update date. Continued use of the website after an update constitutes acceptance of the revised terms.

11. Contact

Questions about these Terms of Use may be sent to hello@nobelia.ae.